The rules of running a successful retail or F&B business in Malaysia are changing rapidly. With the strict rollout of the LHDN e-Invoicing mandate, ongoing staffing shortages, and the increasing demand for lightning-fast omnichannel service, relying on yesterday’s technology is no longer an option.
Are you prepared for what comes next?
To help local business owners navigate this transition, BestWeb is hosting an exclusive, in-person masterclass at our headquarters. Whether you are running a single bustling cafe or managing a growing chain of retail outlets, this event is designed to give you the exact blueprint to future-proof your operations.
Event Details
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Date: Thursday, May 14th, 2026
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Time: 10:00 AM – 1:00 PM (Lunch and networking to follow)
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Location: BestWeb Innovation Hub, Puchong, Selangor
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Admission: Free for business owners and operations managers (Limited to 50 seats)
What You Will Learn
This isn’t just a standard software pitch. This is a hands-on, strategic workshop tackling the biggest hurdles facing Malaysian merchants today. Our agenda includes:
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Navigating LHDN e-Invoicing Stress-Free: Learn how to automate your tax compliance directly at the checkout counter without slowing down your queues or risking administrative fines.
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Beating the Labor Shortage with Automation: Discover how to leverage smart QR ordering and Kitchen Display Systems (KDS) to serve more customers with a leaner front-of-house team.
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The AI Advantage: Find out how artificial intelligence can analyze your sales data to automatically predict inventory needs and trigger hyper-targeted customer loyalty campaigns.
Hear From Industry Leaders
The workshop will feature a keynote session from Mr. Xavier Cheong, Chief Technology Officer at BestWeb.
Mr. Cheong will be breaking down the complex digital architecture used by enterprise brands and explaining how independent merchants can implement that exact same “zero-downtime” infrastructure in their own stores. Following his session, attendees will have the opportunity to participate in a live Q&A.
Experience the Ecosystem Live
Reading about technology is one thing; seeing it in action is another. Attendees will have full access to our interactive demo stations. You can test our seamless GrabFood/Foodpanda integrations, try out the DuitNow and e-wallet payment flows, and see firsthand how our system operates perfectly even when the Wi-Fi is disconnected.
Reserve Your Seat Today
Space at our Puchong HQ is strictly limited to ensure an interactive and highly personalized experience for all attendees.
Don’t miss this opportunity to connect with fellow business owners, consult with our tech experts, and discover how to automate your growth.
Secure your spot now. Click Here to RSVP and Claim Your Free Ticket
